This page provides comprehensive information about how we use cookies on our website to enhance your browsing experience, improve website performance, and deliver personalized content. Cookies are small text files that are stored on your device when you visit our site. They help us understand how visitors interact with our website, allowing us to offer a smoother and more efficient user experience. In the table below, you will find detailed information about each type of cookie we use, their purpose, and how long they remain on your device. We are committed to respecting your privacy and providing transparency about the data we collect through cookies. For more information on how we handle your personal data, please see our Privacy Policy.
Cookie Policy
Effective Date: 5 August 2026
Umhlanga Gold & Pawnbroker
This Cookie Policy explains how Umhlanga Gold & Pawnbroker (“we”, “our”, or “us”) uses cookies and similar technologies when you visit our website.
By continuing to use our website, you agree to the use of cookies as described in this Cookie Policy, unless you have disabled them through your browser or cookie preferences.
What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. Cookies help websites function correctly, improve user experience, remember preferences, and provide website usage information.
Cookies do not generally identify you personally but may be linked to information that identifies you.
Why We Use Cookies
We use cookies to:
- Ensure the website functions correctly.
- Improve website speed and performance.
- Remember your preferences.
- Protect the website against malicious activity.
- Understand how visitors use our website.
- Improve our services and website content.
- Analyse website traffic and visitor behaviour.
Our cookies do not collect banking information, precious metal transaction details, identity document information, or valuation records.
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled through our website.
They may include cookies used for:
- Website security
- Load balancing
- Spam prevention
- Session management
- Cookie preference storage
Without these cookies, certain parts of the website may not function correctly.
2. Performance & Analytics Cookies
These cookies help us understand how visitors use our website.
They collect anonymous information such as:
- Number of visitors
- Pages visited
- Time spent on pages
- Navigation paths
- Device type
- Browser information
This information helps us improve website performance and user experience.
Where applicable, analytics data may be processed by trusted third-party providers such as Google Analytics.
3. Functional Cookies
These cookies remember choices you make to improve your experience.
Examples include:
- Language preferences
- Cookie consent settings
- Previously completed website forms
- Accessibility preferences
4. Security Cookies
Because we operate within the precious metals and secured lending industry, protecting our website is important.
Security cookies may help:
- Detect fraudulent activity
- Prevent automated attacks
- Protect online enquiry forms
- Improve website integrity
Third-Party Cookies
Some pages on our website may include services provided by trusted third parties.
Examples may include:
- Google Analytics
- Google Maps
- Embedded videos
- Social media links
- Security providers
- Website hosting services
These providers may place their own cookies in accordance with their own privacy policies.
We do not control third-party cookies.
Cookies We Do Not Use
Our website does not intentionally use cookies to:
- Sell your personal information.
- Track your financial transactions.
- Record precious metal valuations.
- Record loan information.
- Record identity verification information.
- Build advertising profiles based on your transactions.
Managing Cookies
You may control or delete cookies through your browser settings.
Most browsers allow you to:
- Delete existing cookies
- Block all cookies
- Block third-party cookies
- Receive notifications before cookies are stored
Please note that disabling cookies may affect the functionality of certain features of our website.
Useful browser guides can be found within your browser’s Help section.
POPIA Compliance
Where cookies collect or process personal information, Umhlanga Gold & Pawnbroker processes such information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
Where legally required, we will request your consent before placing non-essential cookies on your device.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our website functionality.
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Cookie Policy or how cookies are used on our website, please contact us using the contact details provided on our website.
Email: admin@umhlangagold.co.za
Phone: (031) 880 1719 or 072 123 4320
Information Officer: Neil Maharaj